Different Channels, One Solution

eCommerce covers a wide gamut of electronic trading, including websites, direct electronic trading (EDI) and marketplaces, such as Amazon and eBay.

axis vMerchant

For the ultimate level of integration between your back office operations and your website, look no further than axis vMerchant.

axis vMerchant for B2B

Handle all of the special pricing and account terms configured within axis diplomat.

Provide an extensive range of account management facilities for your customers.

Advanced facilities for corporate customers including user-by-user purchasing control and authorisation levels.

Branch account management.




Duplo International - B2B axis vMerchant website

axis vMerchant for B2C

Manage multiple websites with different trading identities and even different pricing.

Offer promotions, including vouchers and free gifts.

Simple or complex delivery charge structures.

Highlight products with cross sells, optional extras, special offers, best sellers and other featured items.




Dunoon Mugs - B2B and B2C axis vMerchant website

Process Payment

  • Process Payments using a selection of Payment Service Providers, including SagePay, Pay360 and PayPal
  • Offer a range of card-based options, including the ability to save card details for future use and for trade customers to pay outstanding or pro forma invoices
  • All of this is achieved in a way that keeps your systems out of scope for PCI DSS compliance

Maintained in axis diplomat

  • Use the tools your staff are familiar with to maintain your website
  • Adding products to your website is no longer a separate task whilst orders and payments are imported directly into axis diplomat - for many, the first time a human being touches a web order is when the warehouse staff pick the goods!


Electronic Data Interchange

axis diplomat offers a number of options for those dealing with customers who require direct integration with their purchasing systems. This is often the case with high street chains and multiples but also large corporate or public sector organisations.

For most applications, axis diplomat will integrate with a third party EDI solution, such as OpenText's Freeway software. A number of dedicated integrations are also available.

Channels & Marketplaces

axis diplomat is able to integrate with a number of third-party web and eCommerce solutions.



With support for importing orders directly from your Amazon marketplace, axis diplomat can also handle FBA (Fulfilled by Amazon) as well as additional Amazon features such as Seller Fulfilled Prime. axis diplomat is also capable of sending real-time stock updates and despatch advices to Amazon.



Import your orders directly from eBay and save many hours that would otherwise be spent manually processing low margin orders. In addition to sending real-time despatch advices to eBay, the integration with PayPal simplifies the reconciliation of your bank account.

Channel Advisor

Channel Advisor

Channel Advisor is a third party service providing, at its core, a listing management service. It is especially useful to those wanting to manage their products from axis diplomat across a wide range of marketplaces, in multiple countries and multiple languages.


247 CloudHub

Like Channel Advisor, CloudHub is a listing management solution and the integration with axis diplomat allows you to manage your products on different platforms (such as Amazon and eBay) whilst taking core information from your Stock Ledger.




Channel Advisor

247 CloudHub

OpenText Freeway

Blue Alligator

Touch Retail




Rich Data Providers:



Stock in the Channel


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